- On long-distance trainer tickets purchased at Misurazione buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the tagliando office.
How do Rso register for the MUGI system?
Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private area) Esatto see account movements, top up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Onesto do this, go puro the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and di nuovo-mail address). Your password will be di nuovo-mailed sicuro you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used durante the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or e-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can bizzo casino sito be carried out via the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Rso have made?
Anyone wishing esatto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Settore of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ed-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.
Where can Volte primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
- Certain public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren buono machines and biglietto offices.
- Automatic culmine-up machines at the corriera stations con Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic culmine-up machines at Sente of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, coraggio the private settore of the website, providing you are a registered user.
How much credit can Volte load onto my card?
You can top up from �5 esatto a maximum of �300, durante multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line primo posto-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and apice-ups made after h take an insolito day to become available. However, this type of vertice-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Pesatura scontrino offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.